Terms and Conditions
Handcrafted Jaffna sweets made the traditional way—bringing warmth, culture,
and celebration to every table.
and celebration to every table.
Last Updated: 20.10.2025
Welcome to Taste of Jaffna. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our site or placing an order.
1. General Information
Taste of Jaffna (“we”, “our”, “us”) is dedicated to bringing you authentic Jaffna flavors through traditional recipes passed down through generations.
By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
2. Products
- All our products are handmade using traditional ingredients and recipes.
- Slight variations in color, texture, or taste may occur due to the nature of handcrafted goods.
- Product availability, descriptions, and prices may change without prior notice.
3. Orders and Payments
- Orders can be placed through our official website or authorized platforms only.
- Full payment must be made at the time of order.
- We accept payments via Credit/debit cards, online transfers
- Taste of Jaffna reserves the right to cancel or refuse any order suspected of fraudulent activity or incorrect information.
4. Shipping and Delivery
- We strive to dispatch all orders promptly. Delivery times vary based on location.
- Once dispatched, orders are handled by third-party courier services, and Taste of Jaffna is not responsible for delays or damages during transit.
- Please ensure your shipping address is correct, as we cannot be held liable for incorrect or incomplete information.
5. Returns, Refunds, and Cancellations
- Due to the perishable nature of our products, we do not accept returns or exchanges.
- Refunds are only applicable in cases where the product is damaged or incorrect upon arrival.
- Claims must be reported within 24 hours of delivery, with photo proof of the issue.
- Cancellations are only possible before the order is processed for shipping.
6. Allergens and Ingredients
- Our sweets and snacks may contain nuts, dairy, gluten, sesame, or other allergens.
- Customers are encouraged to review ingredient details or contact us before purchasing.
- Taste of Jaffna is not responsible for allergic reactions or dietary issues arising from consumption.
7. Intellectual Property
- All content on this website, including images, logos, recipes, text, and design, are the property of Taste of Jaffna.
- Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. Privacy and Data Protection
- Your personal information is collected and used in accordance with our Privacy Policy
- We do not sell or share customer information with third parties, except for order fulfillment or payment processing purposes.
9. Limitation of Liability
- Taste of Jaffna shall not be held liable for any loss, damage, or injury arising from the use of our website or consumption of our products.
- Our total liability shall not exceed the total amount paid for your order.
10. Governing Law
- These Terms and Conditions are governed by the laws of Srilanka
- Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Jaffna
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- tastesofjaffna@gmail.com
- +94 76 949 8097
- 517, Navalar road, Jaffna., 40000