Privacy Policy
Handcrafted Jaffna sweets made the traditional way—bringing warmth, culture,
and celebration to every table.
and celebration to every table.
Last Updated: 20.10.2025
At Taste of Jaffna, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website or make a purchase.
1. Information We Collect
We collect personal information that you provide directly to us, including:
- Contact details: such as your name, email address, phone number, and shipping address.
- Payment information: collected securely through our payment gateway to process your order.
- Order details: such as items purchased, quantities, and preferences.
- Website usage data: including cookies, IP address, and browsing behavior to help improve our website experience.
We only collect information necessary to fulfill your order or improve our services.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding your purchases, inquiries, or customer support requests.
- Improve our products, website, and customer experience.
- Send you promotional offers or updates (only if you have opted in).
- Comply with legal obligations or resolve disputes.
3. Sharing of Information
We do not sell or rent your personal data to third parties.
We may share information only with trusted service providers who help us operate our business, such as:
- Payment processors (for secure transactions)
- Delivery partners (for order fulfillment)
- Analytics and marketing services (to improve customer experience)
All third-party partners are required to maintain strict confidentiality and data protection standards.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items.
- Analyze site traffic and improve functionality. You can choose to disable cookies through your browser settings, but some features may not function properly without them.
5. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your payment details are encrypted and processed securely through certified payment gateways.
However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to any inaccurate or outdated information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal or business record-keeping requirements.
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy — such as completing transactions, complying with legal requirements, or resolving disputes.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the updated date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- tastesofjaffna@gmail.com
- +94 76 949 8097
- 517, Navalar road, Jaffna., 40000